Services

We sit together with you and your users to listen to your requirements and your users’ needs.

Creating an interactive prototype allows us to test accurately and quickly with real users.

When live, we help you track your users’ behavior.

Full-service projects

User research

We conduct user interviews, competitors’ analyses and study your analytics.

Interactive prototypes

Together with your product team we build a prototype that looks and feels like your final solution and we validate it with your potential users.

Usability testing

Improve your website or app with usability testing. We invite users to use the prototype or your existing solution, guided by scenarios. You’ll find out how your target group experiences your solution, what they find useful and where they get stuck. And most importantly: why!

UX Analytics

Once your product is live, we help you track your customers’ journey and your users’ behavior. With this information you‘ll be able to continuously improve conversion. We use micro-surveys (in-app, exit …) and analytics (clickmaps, heatmaps …) to do the tracking.

Quick wins

Our quick wins allow you to rise to big challenges, create new products or services, or improve existing products or services.

Choose from these high-quality stand-alone services!

Design sprint

10 days

Need a prototype that can be used to sell your idea to your  management, sponsors or investors, or to develop the concept?

During the 10 days of a design sprint we go through the phases of user research, interactive prototyping and usability testing.

We create a high-fidelity interactive prototype that looks and feels like a real product, tested by real users, and with clear insights on where to go next.

Usability test

Usability test

6 days

Improve your website or app with usability testing.

We invite your target audience to use the prototype or your existing solution, guided by scenarios. You’ll find out how your users experience your solution, what the group finds useful and where they get stuck.

And more important: why!

User experience audit

3 days

This is the fastest and cheapest way to improve your product or service.

We take a close look at your website or app, using no less than 250 user experience guidelines to identify usability issues that should be improved.

Expert reviews can also be performed on mock-ups and prototypes.

Boost your team with our expertise

Consultancy

Would you like to have a UX specialist on board?

We have a dedicated team of UX consultants at your service: user researchers, concept designers, prototypers, visual designers, usability and web-analytics experts … 

Customers we recently helped

VLAIO