A Case Study About VRT
Scaling User Testing to Build a Great Website
“It was liberating to see how people were using the website, to see their expressions and feelings.” Tim Van Lier, UX researcher at VRT
VRT is building a brand new website “VRT NWS” and used UXprobe on the beta version to test and improve usability.
This Case Study delivers all details of the project and the results of the user testing.
By reading the Case Study about VRT, you will see that:
scaling user testing can be done very easily
users free from the influence of a moderator are giving interesting unfiltered feedback
watching users in their natural context reveals unexpected behaviors
VRT is the national public service broadcaster in Belgium for the Flemish Region.