UXprobe’s Blog

VRT uses UXprobe platform to redesign deredactie.be

Late last year, UXprobe got in contact with VRT (the flemish public broadcasting corporation), who wanted to rebrand their news website & launch a new mobile app. Out of several UX tools, VRT was convinced that the UXprobe platform could be a perfect match to...

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Why Online User Testing Works

Why Online User Testing Works

I read a great article by former Googler Tomer Sharon showing why Online User Testing works.  You should check his book Validating Product Ideas. Want to try a great tool that enables online user testing? Try your first 10 tests with UXprobe for free. ABOUT THE AUTHOR...

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Chatbot Analytics: Hacking ChatFuel

Chatbot Analytics: Hacking ChatFuel

Introduction ChatFuel is a popular, very easy to use service that allows you to create a Facebook chatbot without any programming. With a bit of content and a spare afternoon, you can have the start of a chatbot running in Facebook Messanger. The advantage of ChatFuel...

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Chatbot Analytics – Getting Started

Chatbot Analytics – Getting Started

What to Measure In order to make our chatbot great we need to measure three things so that each can be improved: User success - do the users complete the tasks they start? User satisfaction - does the chatbot delight your users or do they find it frustrating? Chat...

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