Use UXprobe to measure the most important thing about a chatbot – how often users are successful. See how users complete or fail tasks (intents). Drill into sessions with failed tasks to improve the logic of your chatbot.

With UXprobe’s error reporting you can track when users get stuck in dead ends and when your chatbot get’s lost. Find out how to improve your entity dictionary and quickly spot errors in your logic.

Satisfaction surveys are built into UXprobe. Add a simple survey to your bot and now you can correlate user satisfaction with user success and chatbot quality. You can quickly pinpoint the places your bot needs improving.