Chatbot Analytics: Hacking ChatFuel

Chatbot Analytics: Hacking ChatFuel

Introduction ChatFuel is a popular, very easy to use service that allows you to create a Facebook chatbot without any programming. With a bit of content and a spare afternoon, you can have the start of a chatbot running in Facebook Messanger. The advantage of ChatFuel...
Chatbot Analytics – Getting Started

Chatbot Analytics – Getting Started

What to Measure In order to make our chatbot great we need to measure three things so that each can be improved: User success – do the users complete the tasks they start? User satisfaction – does the chatbot delight your users or do they find it...