by Jan Moons | Mar 31, 2017 | Chatbots, tech, UX
Introduction ChatFuel is a popular, very easy to use service that allows you to create a Facebook chatbot without any programming. With a bit of content and a spare afternoon, you can have the start of a chatbot running in Facebook Messanger. The advantage of ChatFuel...
by Jan Moons | Mar 31, 2017 | Chatbots, tech, UX
What to Measure In order to make our chatbot great we need to measure three things so that each can be improved: User success – do the users complete the tasks they start? User satisfaction – does the chatbot delight your users or do they find it...
by Jan Moons | Jan 24, 2017 | Case study, Offer, Side Project, tech, UX
Chatbots are hot right now. They even have their own awards. But making a great chatbot with awesome UX is not easy. One of our partners is working on multiple chatbot projects and they want to understand the UX of their chatbots and communicate this to their clients...
by Timo Verbrugghe | Jul 12, 2016 | Conversion Optimization, Opinion, tech, UX
With the start of the summer, we are getting into a vacation mood at UXprobe. Low-cost airlines are all the rage right now, so we are set on flying with them to our next tropical destination. But which one should we choose? To help us find an answer to that question,...
by Jan Moons | Jan 19, 2016 | Good News, Journey, Side Project, tech, UX
Jan Moons is a co-founder of UXprobe. After working at Alcatel-Lucent for 15 years, he founded UXprobe in 2013. Last December, UXprobe was granted 100,000€ by CreatiFI to launch our new product, UXvue. Originally, this innovative remote testing system was “only” a...
by Jan Moons | Dec 10, 2015 | Good News, Journey, tech, UX
• CreatiFI rewards creative ideas like UXprobe’s project: ‘UXvue’, an innovative usability testing system. • UXvue was selected out of 126 projects from 15 European countries End of November 2015, UXprobe has been granted €100,000 by CreatiFI – European accelerator...